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Progressive Call Center Jobs in Tennessee (NOW HIRING)

Mission Hospital

RN - PCU/IMC/Stepdown

Nashville, TN · On-site

$1.8K/wk

Details Client Name CENTENNIAL MEDICAL CENTER TN Job Type Travel Offering Nursing Profession RN ... Please call or text us Today! Our Healthcare recruiters are standing by! Opt In: By providing your ...

Mission Hospital

RN - PCU/IMC/Stepdown

Hermitage, TN · On-site

$1.8K/wk

Details Client Name SUMMIT MEDICAL CENTER Job Type Travel Offering Nursing Profession RN Specialty ... Please call or text us Today! Our Healthcare recruiters are standing by! Opt In: By providing your ...

TeamHealth

Cross Coverage Representative

Louisville, TN · On-site

$14.75 - $18.50/hr

Participates in unit progress meetings with staff regarding Overprovisions, Patient Accounts and Payment Processing. * Notifies manager of any unusual circumstances regarding Overprovisions, Patient ...

New

Pizza Hut

Job Details

Bartlett, TN

$46K - $64K/yr

We love celebrating progress and commitment early on. What are we looking for. The good news is ... call center representatives Adhere to company processes and guidelines Job Requirements ...

Mission Hospital

RN - PCU

Nashville, TN · On-site

$1.7K/wk

Details Client Name Centennial Medical Center TN Job Type Travel Offering Nursing Profession RN ... call 980-207-5000. You can download the Convergence Medical Staffing Mobile App for free. Client ...

Mission Hospital

RN - PCU

Chattanooga, TN · On-site

$1.6K/wk

Details Client Name Parkridge Medical Center - healthtrust Job Type Travel Offering Nursing ... call 980-207-5000. You can download the Convergence Medical Staffing Mobile App for free. Client ...

HCA Parkridge Medical Center

RN - PCU

Chattanooga, TN · On-site

$1.8K - $2.5K/wk

RN - PCU A Progressive Care Unit nurse (PCU nurse) has a unique job of caring for patients as they ... No Call Required: No Cancellation Policy: Eff 1/1/24: Client Affiliate has the right to cancel ...

HCA TriStar Summit Medical Center

RN - PCU

Hermitage, TN · On-site

$1.7K - $2.4K/wk

RN - PCU A Progressive Care Unit nurse (PCU nurse) has a unique job of caring for patients as they ... No Call Required: No Cancellation Policy: Eff 1/1/24: Client Affiliate has the right to cancel ...

HCA TriStar Skyline Medical Center

RN - PCU

Nashville, TN · On-site

$1.9K - $2.6K/wk

RN - PCU A Progressive Care Unit nurse (PCU nurse) has a unique job of caring for patients as they ... No Call Required: No Cancellation Policy: Eff 1/1/24: Client Affiliate has the right to cancel ...

U.S. Xpress

Agent, I Xra Solutions

Chattanooga, TN · On-site

Outbound calls to drivers and vendors to track progress and determine if additional action is ... Provide call center backup for Xpress Triage Agents when hold times or volume is high; as workload ...

US Xpress

Agent, I Xra Solutions

Chattanooga, TN · On-site

Outbound calls to drivers and vendors to track progress and determine if additional action is ... Provide call center backup for Xpress Triage Agents when hold times or volume is high; as workload ...

Skyline Medical Center

RN - PCU/IMC/Stepdown

Nashville, TN · On-site

$1.9K - $2.6K/wk

Job Opportunity Zack Group is currently seeking PCU/IMC/Stepdown RNs for positions in Nashville ... Please call or text us today! Our healthcare recruiters are standing by! Client details: City ...

Summit Medical Center

RN - PCU/IMC/Stepdown

Hermitage, TN · On-site

$1.7K - $2.4K/wk

PCU/IMC/Stepdown RN Opportunity Zack Group is currently seeking PCU/IMC/Stepdown RNs for positions ... Please call or text us today! Our healthcare recruiters are standing by! Client details: City ...

GLC On-The-Go

Travel PCU RN

Chattanooga, TN · On-site

$1.5K - $1.6K/wk

TRAVEL - RN - CARDIAC STEP DOWN - 3 WEST / COST CENTER 609 - 7:00AM - 7:00PM About GLC On-The-Go ... Our attentive and friendly recruiters are always just a call or text away, ready to guide you at ...

GLC On-The-Go

Travel PCU RN

Chattanooga, TN · On-site

$1.5K - $1.6K/wk

TRAVEL - RN - CARDIAC STEP DOWN - 3 WEST / COST CENTER 609 - 7:00AM - 7:00PM About GLC On-The-Go ... Our attentive and friendly recruiters are always just a call or text away, ready to guide you at ...

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Progressive Call Center information

See Tennessee salary details

$9

$16

$22

How much do progressive call center jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for progressive call center in Tennessee is $16.26, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $17.45 per hour, depending on experience, location, and employer.

What is a Progressive call center?

A Progressive Call Center refers to a customer service hub operated by Progressive, one of the largest auto insurance companies in the United States. At these call centers, representatives assist customers with policy questions, claims, billing, and quotes over the phone or via digital channels. Employees are trained to handle a wide range of insurance-related inquiries efficiently while providing excellent customer service. Progressive Call Centers are known for their supportive work environment, paid training, and opportunities for advancement within the company.

What are some common challenges faced by employees in a Progressive call center, and how can they be managed effectively?

Employees in a Progressive Call Center often encounter challenges such as handling high call volumes, managing difficult customer interactions, and adapting to evolving scripts or technologies. To manage these effectively, it's important to stay organized, make use of available training resources, and communicate openly with supervisors and team members. Progressive also emphasizes teamwork and provides ongoing support, which helps employees learn from one another and continuously improve their customer service skills.

What are the key skills and qualifications needed to thrive as a call center representative at Progressive, and why are they important?

To thrive as a Call Center Representative at Progressive, you need excellent verbal communication, problem-solving skills, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and typing proficiency are important technical requirements. Strong active listening, patience, and the ability to remain calm under pressure are key soft skills in this position. These skills ensure high-quality customer service, efficient issue resolution, and a positive experience for both clients and the company.

What is the difference between Progressive Call Center vs Customer Service Representative?

AspectProgressive Call CenterCustomer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall centers, office settings, fast-pacedCall centers, retail, office settings
Industry UsageCustomer support, telecommunication, insuranceRetail, banking, healthcare, telecommunication
Job FocusHandling inbound/outbound calls, sales, supportAssisting customers, resolving issues, providing info

Progressive Call Center agents primarily handle customer interactions in call center environments, focusing on sales and support. Customer Service Representatives also assist customers but may work in various industries and settings. Both roles require similar skills and training, but the scope and environment can differ slightly.

What does a progressive call center representative do?

A progressive call center representative handles customer inquiries, provides support, and resolves issues over phone or digital channels. They often use customer relationship management (CRM) tools and need strong communication skills to ensure customer satisfaction and promote company policies or products.

What are popular job titles related to Progressive Call Center jobs in Tennessee?

For Progressive Call Center jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Progressive Call Center jobs in Tennessee look for?

The top searched job categories for Progressive Call Center jobs in Tennessee are:

Progressive Call Center jobs near you
Infographic showing various Progressive Call Center job openings in Tennessee as of August 2026, with employment types broken down into 90% Full Time, 5% Part Time, and 5% Contract. Highlights an 81% In-person, 5% Hybrid, and 14% Remote job distribution, with an average salary of $33,815 per year, or $16.3 per hour.

RN - PCU/IMC/Stepdown

Mission Hospital

Nashville, TN • On-site

$1.8K/wk

Other

Medical, Retirement

Re-posted 22 days ago

Mission Health (North Carolina) rating

7.5

Company rating: 7.5 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

Job description

Details
Client Name
CENTENNIAL MEDICAL CENTER TN
Job Type
Travel
Offering
Nursing
Profession
RN
Specialty
PCU/IMC/Stepdown
Job ID
37703901
Job Title
RN - PCU/IMC/Stepdown
Weekly Pay
$1871.73
Shift Details
Shift
3x12 Nights
Scheduled Hours
36
Job Order Details
Start Date
09/07/2026
End Date
12/07/2026
Duration
13 Week(s)
Job Description
Zack Group is currently seeking PCU/IMC/Stepdown RN's for positions in Nashville, Tennessee. The ideal candidate will possess a current state or equivalent compact license. This is a 3x12 Nights, 19:00:00-07:00:00, 12.00-3 position in the PCU/IMC/Stepdown. Must have an active License in handand have at least 2 years of recent PCU/IMC/Stepdown experience as a RN .
Requirements
• Current Resume
• Active License as an PCU/IMC/Stepdown
• Current BLS and/or ACLS and/or Specialty Certifications for PCU/IMC/Stepdown
• 2 current leadership references
• Must be able to pass background/urine drug screening
Compensation and Benefits
We offer:
• Highly competitive pay rates
• Meals & Housing - Highest non-taxed available
• Day 1 Health Benefits package
• Weekly Pay
• Teladoc, 401k and HRA/HSA
• Refer a friend and earn extra cash!
At Zack Group, we have your future in mind. It's our priority!
Please call or text us Today! Our Healthcare recruiters are standing by!
Opt In:
By providing your phone number and engaging with Lynn Care, LLC (also known as Zack Group), its affiliates, and contracted partners-including via text message, phone call, AI-generated call, AI-generated text, or email-you consent to receive communications regarding job opportunities. Message frequency may vary based on your engagement. By texting Zack Group or any associated entity, you agree to our Privacy Policy and Terms of Use (https://www.zackgroup.net/privacy-policy/). You can reply STOP to cancel and HELP for help)
Client Details
Address
2300 PATTERSON STREET
City
Nashville
State
TN
Zip Code
37203

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