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Progressive Call Center Jobs in Tennessee (NOW HIRING)

GLC On-The-Go

Travel PCU RN

Nashville, TN · On-site

$1.6K - $1.7K/wk

BACKFILL- TRAVEL - RN - NEURO STEPDOWN - COST CENTER 678 - 7:00PM - 7:00AM About GLC On-The-Go GLC ... Our attentive and friendly recruiters are always just a call or text away, ready to guide you at ...

PLACE

Inside Sales Agent

Nashville, TN · On-site

Sales, customer service, or call center experience (preferred). * A strong phone presence and ... Clear path to six-figure earnings as skills and career progress. If you're ready to get your foot ...

TalentBurst, Inc

Travel PCU RN

Chattanooga, TN · On-site

$1.8K - $2.5K/wk

Specialty: PCU - Progressive Care Unit * Discipline: RN * Start Date: 09/14/2026 * Duration: 12 ... call lights, and IV alarms, etc. Awards/Recognition: Fac ebook/ Parkridge Medical Center page has ...

TalentBurst, Inc

Travel PCU RN

Chattanooga, TN · On-site

$1.8K - $2.5K/wk

Specialty: PCU - Progressive Care Unit * Discipline: RN * Start Date: 09/14/2026 * Duration: 12 ... call lights, and IV alarms, etc. Awards/Recognition: Fac ebook/ Parkridge Medical Center page has ...

The LaSalle Group

Payroll Manager

Brentwood, TN · On-site

$80K - $90K/yr

Qualifications: * 5+ years of progressive payroll experience with hands-on ownership of full-cycle ... Revenue Cycle, Call Center, Human Resources and Executive Search, LaSalle offers staffing and ...

Catalytic Solutions

Travel PCU RN

Chattanooga, TN · On-site

$1.8K - $2.5K/wk

Cost Center:** 609/62025 - **General Information:** - **Number of Beds:** 30 - **Patient Ratio:** 6 ... for bed alarms, call lights, IV alarms, etc. **Awards/Recognition** - Follow our journey on ...

M/I Homes

Customer Care Manager

Nashville, TN · On-site

... monitors progress and quality of work, and keeps customers apprised of work order status. (MW Region: Scheduling and the distribution of work orders is completed by Customer Care Call Center.

M/I Homes

Customer Care Manager

Nashville, TN · On-site

... monitors progress and quality of work, and keeps customers apprised of work order status. (MW Region: Scheduling and the distribution of work orders is completed by Customer Care Call Center.

M/I Homes

Customer Care Manager

Nashville, TN

... monitors progress and quality of work, and keeps customers apprised of work order status. (MW Region: Scheduling and the distribution of work orders is completed by Customer Care Call Center.

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Progressive Call Center information

See Tennessee salary details

$9

$16

$22

How much do progressive call center jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for progressive call center in Tennessee is $16.26, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $17.45 per hour, depending on experience, location, and employer.

What is a Progressive call center?

A Progressive Call Center refers to a customer service hub operated by Progressive, one of the largest auto insurance companies in the United States. At these call centers, representatives assist customers with policy questions, claims, billing, and quotes over the phone or via digital channels. Employees are trained to handle a wide range of insurance-related inquiries efficiently while providing excellent customer service. Progressive Call Centers are known for their supportive work environment, paid training, and opportunities for advancement within the company.

What are some common challenges faced by employees in a Progressive call center, and how can they be managed effectively?

Employees in a Progressive Call Center often encounter challenges such as handling high call volumes, managing difficult customer interactions, and adapting to evolving scripts or technologies. To manage these effectively, it's important to stay organized, make use of available training resources, and communicate openly with supervisors and team members. Progressive also emphasizes teamwork and provides ongoing support, which helps employees learn from one another and continuously improve their customer service skills.

What are the key skills and qualifications needed to thrive as a call center representative at Progressive, and why are they important?

To thrive as a Call Center Representative at Progressive, you need excellent verbal communication, problem-solving skills, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and typing proficiency are important technical requirements. Strong active listening, patience, and the ability to remain calm under pressure are key soft skills in this position. These skills ensure high-quality customer service, efficient issue resolution, and a positive experience for both clients and the company.

What is the difference between Progressive Call Center vs Customer Service Representative?

AspectProgressive Call CenterCustomer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall centers, office settings, fast-pacedCall centers, retail, office settings
Industry UsageCustomer support, telecommunication, insuranceRetail, banking, healthcare, telecommunication
Job FocusHandling inbound/outbound calls, sales, supportAssisting customers, resolving issues, providing info

Progressive Call Center agents primarily handle customer interactions in call center environments, focusing on sales and support. Customer Service Representatives also assist customers but may work in various industries and settings. Both roles require similar skills and training, but the scope and environment can differ slightly.

What does a progressive call center representative do?

A progressive call center representative handles customer inquiries, provides support, and resolves issues over phone or digital channels. They often use customer relationship management (CRM) tools and need strong communication skills to ensure customer satisfaction and promote company policies or products.

What are popular job titles related to Progressive Call Center jobs in Tennessee?

For Progressive Call Center jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Progressive Call Center jobs in Tennessee look for?

The top searched job categories for Progressive Call Center jobs in Tennessee are:

Progressive Call Center jobs near you
Infographic showing various Progressive Call Center job openings in Tennessee as of August 2026, with employment types broken down into 90% Full Time, 5% Part Time, and 5% Contract. Highlights an 81% In-person, 5% Hybrid, and 14% Remote job distribution, with an average salary of $33,815 per year, or $16.3 per hour.

Travel PCU RN

GLC On-The-Go

Nashville, TN • On-site

$1.6K - $1.7K/wk

Contractor

Medical, Dental, Vision, Retirement

Re-posted 6 days ago

Job description

GLC On-The-Go is seeking a travel nurse RN PCU - Progressive Care Unit for a travel nursing job in Nashville, Tennessee.

Job Description & Requirements
  • Specialty: PCU - Progressive Care Unit
  • Discipline: RN
  • Start Date: 09/07/2026
  • Duration: 13 weeks
  • 36 hours per week
  • Shift: 12 hours
  • Employment Type: Travel
Travel RN - Progressive Care Unit (PCU)/Step Down | Nashville, TN | Contract Quick Look
  • Weekly Gross Pay: $1,657 - $1,744
  • Shift: 19:00-07:00, 12 Hours
  • Start Date: 09/07/2026
  • Duration: 13 weeks

GLC is hiring: RN Progressive Care Unit (PCU)/Step Down - Nashville, TN - 13-week contract. GLC – Named Best Nurse Agency 2024–2025. We connect nurses, nursing professionals, and allied health professionals like you to contracts that align with your skills, schedule, and career goals.

About this Assignment: Join the care team in Progressive Care Unit (PCU)/Step Down where you’ll provide patient-centered care in a collaborative environment. Typical responsibilities include direct patient care, timely documentation, and coordination with the care team. Specific duties will be confirmed during your interview with a recruiter.

Assignment Details:

  • Location: Nashville, TN
  • Assignment Length: 13 weeks
  • Start Date: 09/07/2026
  • End Date: 12/07/2026
  • Pay Range: $1,657 - $1,744

Minimum Requirements:

  • Active license in Progressive Care Unit (PCU)/Step Down
  • 1 year full-time RN, Progressive Care Unit (PCU)/Step Down experience within the last 2 years

What you can expect from GLC:

  • Weekly on-time pay with direct deposit
  • Transparent communication, clear assignment details, and recruiter support from start to finish - or extension
  • Referral bonus up to $500
  • Health, dental, and vision insurance
  • 401(k) plan
  • Completion and signing bonuses may also be available

Ready to move forward? Apply now and start your rewarding journey with GLC - a recruiter will connect quickly to review pay, start date, and assignment details so you can make the best decision for your next contract.

GLC is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

GLC On-The-Go Job ID #543761. Pay package is based on 12 hour shifts and 36 hours per week (subject to confirmation) with tax-free stipend amount to be determined. Posted job title: BACKFILL- TRAVEL - RN - NEURO STEPDOWN - COST CENTER 678 - 7:00PM - 7:00AM

About GLC On-The-Go

GLC is more than just a staffing agency – we’re your trusted partner in finding travel, local, and PRN contracts that align with your career aspirations and lifestyle. 


We specialize in connecting travel nurses and allied healthcare professionals like you with opportunities in acute care, long-term care, behavioral health, and allied fields across the U.S. 


Our attentive and friendly recruiters are always just a call or text away, ready to guide you at every step, ensuring you feel valued and heard. 


We understand the unique needs of travel healthcare professionals, which is why we offer comprehensive benefits and 24/7 support.


Join GLC, where our 20+ years of experience mean we know how to help you find the assignments that turn your career goals into reality. 


With us, it's not just a placement – it's your dream career made possible


Apply