What is a Worldwide Flight Services ramp agent?

Worldwide Flight Services (WFS) Ramp Agents are ground handling professionals responsible for the safe and efficient loading, unloading, and servicing of aircraft on the airport ramp. Their duties include guiding aircraft to and from gates, operating ground support equipment, handling baggage and cargo, and ensuring all safety procedures are followed. Ramp Agents play a key role in ensuring flights depart and arrive on time while maintaining high safety standards. They often work outdoors in varying weather conditions and must be physically fit to handle the demands of the job.