What is a Redcap?

A Redcap is an airport or train station baggage handler responsible for assisting passengers with their luggage. They load and unload baggage, transport it to designated areas, and ensure it reaches the correct destination. Redcaps often provide customer service, helping travelers navigate terminals and offering luggage-related assistance. The role requires physical stamina, attention to detail, and excellent customer service skills. Some positions may also involve operating carts or other transport equipment.