What is a medical case manager?

A medical case manager connects a client to patient-centered services related to their treatment plans. As a medical case manager, you provide referrals to doctors and other health care services. Your duties include coordinating and following-up with your clients and physicians’ offices to ensure your clients are receiving the proper medical treatment. Administrative tasks include collecting patient information, conducting interviews, handling multiple patient cases, and assisting with other social services workers to provide comprehensive medical management.