What is a freight dispatcher?

A freight dispatcher, or truck dispatcher, handles radio and phone calls that direct drivers and trucks based on scheduling and ordering needs. As a dispatcher, you manage orders and oversee the logistics of an organization’s vehicle fleet. You will maintain detailed records, monitor drivers’ logs, and track each load as it arrives at and departs from checkpoints. You might also function as a freight broker between shippers and carriers, depending on your industry and your company’s needs. Dispatcher jobs require multitasking and prioritizing skills, exceptional communication abilities, and customer service skills.