What does an export agent do?

An export agent’s duties are to coordinate and facilitate the export and import of cargo. As an export agent, you monitor deliveries, fill customer requests, oversee shipping logistics, and ensure that the documentation for your product or merchandise is in good order. In addition to administrative duties, you perform market research and trade analysis to increase efficiency. You may work at a large shipping business or for a manufacturer at a production facility. It’s essential that you provide excellent customer service when processing orders and working with clients and other departments.