What is a utility worker?

Utility workers are employees responsible for supporting the operation and maintenance of essential services such as water, electricity, gas, and waste management. Their duties may include installing, repairing, and maintaining utility infrastructure, responding to service outages, and ensuring compliance with safety regulations. Utility workers often work outdoors in various weather conditions and may be required to work irregular hours to address emergencies. This role is critical to ensuring that communities have reliable access to necessary public services.