What are utility services?

Utility services refer to the essential services provided to homes, businesses, and communities, such as electricity, water, natural gas, sewage, and sometimes telecommunications. These services are critical for daily operations and quality of life. Utility service workers are responsible for maintaining, repairing, and installing the infrastructure that delivers these utilities, ensuring systems remain safe and efficient. The sector includes a range of roles, from field technicians to customer service representatives and engineers.