What is the difference between Support Counselor vs Case Manager?

Career: Support Counselor

AspectSupport CounselorCase Manager
CredentialsTypically requires a relevant bachelor's degree and counseling certificationOften requires a bachelor's degree, sometimes with additional certification or licensure
Work EnvironmentSchools, mental health clinics, community centersHealthcare facilities, social service agencies, community organizations
Primary FocusProviding emotional support, counseling, and guidanceCoordinating services, developing care plans, and resource management

Support Counselors focus on offering emotional and psychological support to clients, while Case Managers coordinate services and develop plans to meet clients' needs. Both roles often require similar educational backgrounds but differ in daily responsibilities and work settings.