What is a Southwest ramp agent?

Career: Southwest Ramp Agent

Southwest Ramp Agents are ground operations employees responsible for handling aircraft on the ground at airports. Their duties include loading and unloading baggage and cargo, marshaling aircraft, ensuring proper placement of ground equipment, and performing safety checks. They work in all weather conditions and play a critical role in ensuring flights depart on time. Ramp Agents must communicate effectively with other airport staff and follow strict safety procedures. This job requires physical stamina and the ability to work as part of a team.