What is an SFO Ramp Agent?

SFO Ramp Agents are ground crew members at San Francisco International Airport (SFO) responsible for handling baggage, guiding aircraft to and from gates, operating ground support equipment, and ensuring the safe and timely turnaround of flights. Their duties include loading and unloading luggage, marshaling planes, de-icing aircraft in winter, and maintaining communication with flight crews and other airport staff. Ramp Agents play a critical role in airport operations by helping to ensure flights depart and arrive on schedule while following strict safety protocols.