What is a service reliability engineer?

Service Reliability Engineers (SREs) are IT professionals who apply software engineering principles to infrastructure and operations problems. Their main goal is to ensure that services are reliable, scalable, and highly available by automating processes, monitoring system performance, and responding to incidents. SREs work closely with development and operations teams to design, build, and maintain robust systems, often using code to manage infrastructure. They also focus on improving system reliability through monitoring, incident response, and post-incident analysis.