What is a SAP Support Manager?

SAP Support Managers are professionals responsible for overseeing the support and maintenance of SAP systems within an organization. They lead teams that handle technical issues, system upgrades, user support, and ensure that the SAP environment runs smoothly and efficiently. Their role often includes coordinating with other IT departments, managing support tickets, and ensuring that service level agreements are met. SAP Support Managers also play a key role in training staff, implementing best practices, and planning for system improvements or expansions.