What is an SAP Key User MM?

SAP Key Users MM are specialized employees who act as the main point of contact between the business and the IT or SAP support team for the Materials Management (MM) module in SAP. They are experts in the MM processes and help ensure that the SAP system meets the operational needs of their department. Their responsibilities typically include training end-users, troubleshooting issues, testing new functionalities, and supporting process improvements within the MM module. By bridging the gap between technical teams and business users, SAP Key Users MM play a crucial role in the successful use and continuous improvement of SAP MM functionalities.