What is robotic process automation?

Robotic Process Automation (RPA) is a technology that uses software robots, or 'bots,' to automate repetitive and rule-based tasks traditionally performed by humans. RPA systems can interact with digital systems and applications to process transactions, manipulate data, trigger responses, and communicate with other systems. This automation helps organizations increase efficiency, reduce errors, and free up human workers for more complex responsibilities. RPA is widely used in industries like finance, healthcare, and customer service to streamline operations and cut costs.