What is a revenue protection officer?

Revenue Protection Officers are professionals employed by transport companies, utility providers, or similar organizations to prevent and detect revenue loss due to fare evasion, fraud, or non-payment. Their duties typically include checking tickets or passes, issuing penalty notices to offenders, and providing customer service. They also gather evidence and sometimes assist in legal proceedings against repeat offenders. The role requires strong communication skills, attention to detail, and the ability to handle potentially confrontational situations calmly and professionally.