What does a retirement plan client service manager do?

A Retirement Plan Client Service Manager is responsible for overseeing the administration and servicing of employer-sponsored retirement plans, such as 401(k)s or pension plans. They act as the main point of contact for plan sponsors, ensuring compliance with regulations and responding to client inquiries. Their duties include managing plan implementations, handling participant communications, coordinating with internal teams, and resolving any issues that arise. Ultimately, they help ensure that retirement plans run smoothly and meet both regulatory standards and client needs.