What is a ramp service agent?

Career: Ramp Service Agent

Ramp Service Agents are airport ground crew members responsible for handling baggage, cargo, and mail, as well as guiding aircraft to and from gates. They operate various ground support equipment, such as baggage carts and belt loaders, and ensure that planes are loaded and unloaded safely and efficiently. Ramp Service Agents also perform safety checks and help with de-icing and aircraft cleaning as needed. This role is vital for maintaining on-time departures and ensuring the safety of passengers, crew, and cargo.