What is a QA program manager?

A QA Program Manager is a professional responsible for overseeing and coordinating quality assurance (QA) programs within an organization. They manage teams, set QA standards, and ensure that products or services meet quality requirements before they are released to customers. Their role often includes strategic planning, process improvement, risk management, and collaborating with other departments to maintain high-quality deliverables. QA Program Managers also monitor performance metrics, facilitate audits, and drive continuous improvement initiatives.