What is a pro account sales associate?

A Pro Account Sales Associate is a retail professional who specializes in serving professional customers, such as contractors, builders, and business owners, typically at home improvement or building supply stores. Their main responsibilities include developing relationships with pro clients, understanding their unique needs, processing large or recurring orders, and providing tailored product recommendations. They may also coordinate deliveries, offer pricing quotes, and ensure customer satisfaction for business accounts. This role often requires strong sales, communication, and organizational skills.