What are PRM services?

PRM services, or Passenger Reduced Mobility services, are specialized assistance provided at airports and other travel hubs to help passengers with reduced mobility or disabilities. These services ensure that travelers who need extra help can navigate the airport, board and disembark from aircraft, and handle their luggage safely and comfortably. PRM services are often free and must be requested in advance to ensure proper arrangements. Staff trained in accessibility and care provide support ranging from wheelchair assistance to help with check-in and security procedures. The goal is to make air travel accessible and hassle-free for all passengers, regardless of physical ability.