What does an operations manager at Amazon do?

An Operations Manager at Amazon is responsible for overseeing the day-to-day operations of fulfillment centers, sortation centers, or delivery stations. Their duties include managing teams, optimizing workflows, ensuring safety standards, and meeting productivity and quality targets. Operations Managers play a crucial role in ensuring orders are processed, packed, and shipped efficiently to meet customer expectations. They also focus on process improvement and cost reduction while maintaining high morale among their teams.