What does a junior service designer do?

A Junior Service Designer helps create and improve services by understanding user needs, mapping customer journeys, and collaborating with teams to design better service experiences. They assist in researching user behavior, analyzing feedback, and supporting the development of service blueprints and prototypes. Junior Service Designers usually work under the guidance of more experienced designers, gaining hands-on experience while contributing ideas and solutions. Their role is essential in ensuring that services are user-friendly, efficient, and aligned with organizational goals.