How to become a remote chat agent?

Most remote chat agent positions train on the job. Formal education is not required, but you may need to pass competency tests administered by the company. Employers prefer candidates with prior experience as a chat agent focused on technical support or customer service. You also must possess moderate-to-good computer proficiency and be able to use outside resources to answer questions. Other qualifications include the ability to handle stress, typing skills, strong communication, flexible schedule, strong writing skills, and customer-oriented thinking. If you work from home, you need a reliable computer and internet connection.