How to become a quality manager?

The primary qualifications for this position vary by company. Most employers prefer candidates who have a bachelor's degree in project management or a field related to the product or service they create. Previous experience in the industry, including work to design products or help customers resolve problems, is also helpful to have. Fulfilling the duties and responsibilities of this position requires excellent communication skills, the ability to present oral reports, familiarity with word processing software, and talent for balancing the needs of various departments and budgets. You may need to teach other employees what to look for when performing tests and develop a plan to avoid a repeat of problems, so experience in these areas is also helpful.