What is an HCS Case Manager?

HCS Case Managers are professionals who coordinate and oversee services for individuals enrolled in the Home and Community-based Services (HCS) program. They assess clients' needs, develop service plans, and ensure appropriate care and support are provided to help clients live as independently as possible in their community. HCS Case Managers also monitor service delivery, advocate for clients' needs, and connect them with community resources. Their role is vital in ensuring individuals receive quality, person-centered care that meets state and federal guidelines.