What does a front house manager do?

A Front House Manager oversees the customer service and daily operations of the front-of-house area in establishments like restaurants, hotels, or theaters. Their responsibilities include managing staff, greeting guests, handling reservations, resolving customer complaints, and ensuring a smooth and welcoming experience for all visitors. They also coordinate with kitchen or back-of-house staff to ensure efficient service. Strong communication, organizational, and leadership skills are essential for this role.