What does a freight operations manager do?

A Freight Operations Manager oversees the daily operations involved in transporting goods by road, rail, sea, or air. They coordinate logistics, manage staff, ensure compliance with regulations, and work to optimize efficiency and cost-effectiveness in the shipping process. Responsibilities also include liaising with clients, handling documentation, and addressing any issues that may arise during transit. Their role is critical in ensuring that goods are delivered on time and in good condition while maintaining high standards of safety and customer service.