What does a Fraserway RV Dealership Service Manager do?

A Fraserway RV Dealership Service Manager oversees the service department at an RV dealership, ensuring efficient operations and high-quality customer service. Their responsibilities include managing service staff, scheduling repairs and maintenance, handling customer inquiries and complaints, and ensuring that work is completed to manufacturer and company standards. They also coordinate with parts departments, oversee warranty claims, and work to meet department goals and budgets. The Service Manager plays a key role in customer satisfaction and the overall success of the dealership's service operations.