What is a FOH Key Manager?

A FOH (Front of House) Key Manager is a supervisory role in the hospitality industry, typically within restaurants, cafes, or entertainment venues. They are responsible for overseeing daily front-of-house operations, managing staff, ensuring excellent customer service, and handling cash or key access responsibilities. FOH Key Managers often open or close the establishment, address customer concerns, and support the general manager in achieving operational goals. Strong leadership, communication, and organizational skills are essential for this role.