What does a field service tech do?

A Field Service Tech, or Field Service Technician, is responsible for installing, maintaining, and repairing equipment or systems at customer sites. They often travel to different locations to troubleshoot issues, perform routine maintenance, and ensure that products are working efficiently. Field Service Techs work in various industries, including manufacturing, IT, and healthcare, depending on the equipment they specialize in. They must have strong technical skills, problem-solving abilities, and excellent customer service to effectively assist clients. Their work helps minimize downtime and keeps customer operations running smoothly.