What does a field service rep do?

A Field Service Representative (Field Service Rep) is responsible for installing, maintaining, and repairing equipment or systems at client locations. They often travel to customer sites to troubleshoot issues, perform scheduled maintenance, and provide technical support or training. Field Service Reps act as the main point of contact between customers and the company, ensuring equipment runs smoothly and customer needs are met. Strong problem-solving skills and excellent communication are important in this role.