What does a field service engineer at Novasyte do?

A Field Service Engineer at Novasyte is responsible for installing, maintaining, and repairing medical devices and equipment at client locations, such as hospitals and clinics. They provide technical support, conduct equipment training for staff, and ensure that all devices operate safely and efficiently. These engineers also document service calls, comply with regulatory standards, and act as a liaison between Novasyte, clients, and manufacturers. The role often involves travel to different healthcare facilities and requires strong problem-solving and communication skills.