What is a DSNP Program Manager?

DSNP Program Managers are professionals responsible for overseeing Dual Eligible Special Needs Plans (DSNPs), which are specialized Medicare Advantage plans for individuals eligible for both Medicare and Medicaid. Their role involves coordinating plan operations, ensuring compliance with regulations, managing member outreach, and improving health outcomes for this vulnerable population. They work closely with healthcare providers, state agencies, and internal teams to deliver effective and efficient care management services. DSNP Program Managers also monitor plan performance and implement strategies to enhance member experience and satisfaction.