What does a director of reverse logistics do?
Career: Director Reverse Logistics
A Director of Reverse Logistics oversees the processes involved in returning goods from customers back to the company, including managing product returns, recycling, refurbishing, and disposal. Their main goal is to optimize the efficiency and cost-effectiveness of reverse supply chain operations while ensuring environmental compliance and customer satisfaction. This role often collaborates with supply chain, operations, and customer service teams to develop strategies that minimize waste and recover value from returned products.