What is a delivery service partner?

Delivery Service Partners (DSPs) are independent businesses that contract with companies, such as Amazon, to provide last-mile delivery services. These partners manage their own teams of drivers and fleets of vehicles to ensure packages are delivered efficiently to customers' doors. DSPs handle hiring, training, and daily operations, while the parent company provides technology, package volume, and support. This model allows companies to scale delivery operations rapidly while providing entrepreneurial opportunities to small business owners.