What is a defect resolution specialist?

A Defect Resolution Specialist is a professional responsible for identifying, analyzing, and resolving defects or issues in products, software, or processes. They work closely with quality assurance, development, and production teams to investigate problems, determine root causes, and implement corrective actions. Their main goal is to ensure that defects are addressed efficiently to maintain product quality and customer satisfaction. Strong analytical, communication, and problem-solving skills are essential for this role.