What does a customer service rep self storage do?

A Customer Service Rep in self storage assists customers with renting storage units, answers questions about unit sizes and pricing, and processes payments. They handle customer inquiries in person, over the phone, and online, ensuring a positive experience for those storing their belongings. Additionally, they may help maintain the cleanliness and security of the facility, manage customer accounts, and handle minor administrative tasks. Their goal is to provide excellent service and help customers find storage solutions that meet their needs.