What does a conflict resolution manager do?

A Conflict Resolution Manager is responsible for facilitating the resolution of disputes and disagreements within an organization or between parties. They use mediation, negotiation, and communication skills to identify the root causes of conflicts and guide parties toward mutually acceptable solutions. Their goal is to foster a positive and productive work environment by reducing tension, improving relationships, and preventing issues from escalating. Typically, they also provide training on conflict resolution techniques and help develop policies to address future conflicts.