What does a Comcast Field Tech do?

A Comcast Field Tech, also known as a Field Technician, is responsible for installing, troubleshooting, and maintaining Comcast's cable, internet, and phone services at customers' homes or businesses. They handle tasks such as setting up new equipment, diagnosing service issues, performing repairs, and ensuring customer satisfaction. Field Techs often work directly with customers, providing technical support and education about using Comcast products and services. Additionally, they may be required to climb poles, use ladders, and work both indoors and outdoors in various weather conditions.