What is a chaser?

Chasers are professionals responsible for following up on outstanding payments or debts owed to an organization. They typically work within credit control or accounts receivable departments, contacting clients or customers by phone, email, or letter to remind them of overdue invoices and arrange payment. Chasers play a crucial role in maintaining healthy cash flow for businesses by ensuring that debts are collected promptly and efficiently. They may also negotiate payment plans, resolve disputes, and keep accurate records of all communications.