What is a cargo ramp agent?

Cargo Ramp Agents are airport ground crew members responsible for loading, unloading, and handling cargo and baggage on and off aircraft. They ensure that items are properly secured and balanced according to safety regulations and airline procedures. Cargo Ramp Agents also operate ground support equipment and may assist with marshaling aircraft, maintaining communication with flight crews, and handling special cargo. Their work is essential for the smooth and timely departure and arrival of flights. This role requires attention to detail, physical fitness, and adherence to safety protocols.