What does a call center temp do?

A Call Center Temp is a temporary employee hired to handle inbound or outbound calls for a business. Their primary responsibilities include answering customer inquiries, resolving complaints, providing information about products or services, and sometimes processing orders or payments. These roles are often filled during busy seasons or to cover staff absences, so flexibility and quick learning are important. Call Center Temps usually work under supervision and must follow company protocols to ensure quality customer service.