What is the difference between Auto Rep vs Auto Technician?

Career: Auto Rep

AspectAuto RepAuto Technician
CertificationsHigh school diploma, manufacturer-specific trainingASE certification, technical school diploma
Work EnvironmentDealership service lanes, repair shopsRepair shops, dealerships, independent garages
Job ResponsibilitiesPerforming basic repairs, customer communication, vehicle inspectionsDiagnosing complex issues, repairing engines, systems, and components

Auto Reps typically handle customer interactions and basic repairs, focusing on communication and routine tasks. Auto Technicians perform more advanced diagnostics and repairs, requiring technical certifications. While both roles work in similar environments, Auto Technicians usually have more technical training and responsibilities.