What does an assistant case manager do?

An Assistant Case Manager supports case managers in coordinating and overseeing services for clients, such as individuals in healthcare, social services, or legal systems. Their duties often include gathering and maintaining client records, scheduling appointments, communicating with clients and service providers, and assisting in developing care or service plans. They play a key role in ensuring clients receive the appropriate resources and support, while also handling administrative tasks that keep cases organized and progressing smoothly.