What does an associate rental sales do?

An Associate Rental Sales professional assists customers in renting vehicles or equipment, provides information about rental options, processes rental agreements, and ensures customer satisfaction throughout the rental process. They are responsible for explaining rental terms, inspecting returned items, handling payments, and resolving any customer issues. This role often requires strong communication skills, attention to detail, and the ability to work in a fast-paced environment. Associate Rental Sales staff may also help with upselling additional services or insurance to customers.