What is an airlines ramp agent?

Airlines Ramp agents, also known as ramp service agents or baggage handlers, are responsible for handling aircraft ground operations at airports. Their duties include loading and unloading baggage, guiding planes to and from gates, operating ground service equipment, and ensuring safe movement around the aircraft. They play a crucial role in maintaining on-time departures and arrivals by efficiently managing the turnaround process. Ramp agents also inspect and maintain equipment, and help ensure aircraft are properly balanced and secure for flight.