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64 Wsp Operations Jobs Hiring Near You

WSP

Senior Tolling Operations Project Manager

Troy, NY · On-site

WSP is initiating a search for a Tolling Operations Project Manager! This role will be located out of Concord, NH. Position Summary WSP is seeking a highly experienced Tolling Operations Project ...

WSP

On Call Emergency Manager, Response

Tamuning, GU · On-site

... pass WSP's Motor Vehicle screening. Preferred Qualifications * Master's Degree in Emergency Management (or related field). * Asset Management and Supply Logistical Operational Experience. * FEMA ...

WSP

On Call Emergency Manager, Response

Honolulu, HI · On-site

$40 - $45/hr

... pass WSP's Motor Vehicle screening. Preferred Qualifications * Master's Degree in Emergency Management (or related field). * Asset Management and Supply Logistical Operational Experience. * FEMA ...

WSP

Lead Traffic Engineer

Herndon, VA · On-site

$111K - $189K/yr

This Opportunity WSP is currently initiating a search for a Lead Consultant - Traffic Engineer to ... Perform traffic operations/safety/capacity studies Talent is the essence of meeting our client ...

WSP

SUE Tech I

Raleigh, NC · On-site

$19.50 - $26.50/hr

This Opportunity WSP is currently initiating a search for a SUE Technician I with the option to ... Learn basic operation of electromagnetic and ground penetrating radar utility locating equipment.

WSP

On Call Emergency Manager, Response

Honolulu, HI · On-site

$40 - $45/hr

... pass WSP's Motor Vehicle screening. Preferred Qualifications * Master's Degree in Emergency Management (or related field). * Asset Management and Supply Logistical Operational Experience. * FEMA ...

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WSP Jobs Information

Do workers at WSP get paid breaks?

Sometimes. Only some people get paid breaks.
45% of people say they don’t get paid breaks.
Based on data from 47 people who took the Breakroom Quiz between December 2024 and May 2026.

Does WSP pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
39% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 31 people who took the Breakroom Quiz between May 2025 and May 2026.

At WSP, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
61% of people say they have to use vacation days when they’re out sick.
Based on data from 28 people who took the Breakroom Quiz between May 2025 and May 2026.

Is the health insurance from WSP affordable enough for their workers?

Most people say the health insurance costs are okay.
100% of people say the health insurance costs are okay
Based on data from 37 people who took the Breakroom Quiz between March 2025 and May 2026.

Do people get paid time off at WSP?

Most people get paid time off work.
91% of people say they get paid time off.
Based on data from 32 people who took the Breakroom Quiz between May 2025 and May 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 59% of people with changing schedules find out their shifts one week or less ahead of time.
  • 18% of people with changing schedules find out their shifts two weeks ahead of time.
  • 6% of people with changing schedules find out their shifts three weeks ahead of time.
  • 18% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 17 people who took the Breakroom Quiz between December 2024 and May 2026.

Do workers at WSP worry about hours?

Most people don’t worry about getting enough hours.
90% of people report they don’t worry about getting enough hours.
Based on data from 42 people who took the Breakroom Quiz between December 2024 and May 2026.

Do WSP workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
52% report that they don’t have enough control over which shifts they work.
Based on data from 23 people who took the Breakroom Quiz between January 2025 and May 2026.

How easy is it for WSP workers to change shifts?

Most people find it easy to change shifts.
88% of people report that it’s easy to change shifts if they need to.
Based on data from 24 people who took the Breakroom Quiz between December 2024 and May 2026.

How easy is it to get time off at WSP?

Most people find it easy to get time off.
89% of people report it’s easy to get time off.
Based on data from 53 people who took the Breakroom Quiz between December 2024 and May 2026.

Do WSP managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
98% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 44 people who took the Breakroom Quiz between December 2024 and May 2026.

Do jobs at WSP spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
13% of people report that their job takes up time that they don’t get paid for.
Based on data from 45 people who took the Breakroom Quiz between December 2024 and May 2026.

How easy is it to take sick days at WSP?

Most people find it easy to take sick days.
90% of people report that it’s easy to take time off if they are sick.
Based on data from 30 people who took the Breakroom Quiz between May 2025 and May 2026.

Is a WSP job good for students?

Most students say this is a good place to work if you’re studying.
100% of students report this is a good place to work if you’re studying.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and March 2026.

Is working at WSP good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
93% of people who care for a child or other relative report this is a good place to work.
Based on data from 14 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people at WSP feel treated with respect by their managers?

Most people feel treated with respect by their managers.
90% of people say they’re treated with respect by their managers.
Based on data from 31 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people at WSP get to take their breaks without interruption?

Most people get breaks without interruption.
84% of people report that they get to take their breaks without interruption.
Based on data from 56 people who took the Breakroom Quiz between December 2024 and May 2026.

Is it stressful to work at WSP?

Some people feel stressed out here.
39% of people say they often feel stressed out at work.
Based on data from 31 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people at WSP enjoy their jobs?

Most people enjoy their job.
90% of people report they enjoy their job.
Based on data from 30 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people at WSP recommend working with their team?

Most people recommend working with their team.
74% of people report that they would recommend working with their immediate team to a friend.
Based on data from 35 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people get enough training when they start at WSP?

Most people got enough training when they started.
77% of people report they got enough training when they started working here.
Based on data from 30 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people get support to advance at WSP?

Most people are given support to advance their career here.
In the last year, 75% of people report being given support to advance their career here.
Based on data from 57 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people think WSP’s headquarters understands what’s happening where they work?

Some people think headquarters doesn’t understand what’s happening where they work.
61% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 54 people who took the Breakroom Quiz between December 2024 and May 2026.

Do workers feel well informed about how WSP is doing?

Most people feel well informed about how the company is doing.
67% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 30 people who took the Breakroom Quiz between May 2025 and May 2026.
What are the most popular job types at Wsp?
    What are the most popular jobs at Wsp?
    What are the most popular categories at Wsp?
    Infographic showing various Operations job openings at Wsp in the United States as of July 2026, with employment types broken down into 96% Full Time, 2% Part Time, and 2% Temporary. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution.
    Senior Tolling Operations Project Manager

    Senior Tolling Operations Project Manager

    WSP

    Troy, NY • On-site

    Full-time

    Medical, Dental, Vision, Life, Retirement

    Posted 13 days ago

    WSP rating

    8.5

    Company rating: 8.5 out of 10

    Based on 67 frontline employees who took The Breakroom Quiz

    15th of 58 rated business consultants

    Job description


    WSP is initiating a search for a Tolling Operations Project Manager!
    This role will be located out of Concord, NH.
    Position Summary
    WSP is seeking a highly experienced Tolling Operations Project Manager (PM) to lead the end-to-end management, execution, and delivery of large-scale, mission-critical programs. The Project Manager will serve as the primary point of contact for the client throughout the duration of the contract and will lead all aspects of project planning, execution, governance, and operational transition. This role requires deep expertise in contact/customer service centers, technology delivery, operational integration, public sector contract execution, and multi-vendor coordination.
    Project Planning & Coordination
    • Develop Work Breakdown Structures (WBS), integrated master schedules (IMS), and resource plans
    • Coordinate deliverables across internal teams, external vendors, and partners
    • Facilitate meetings, document outcomes, and track action items to completion

    Project Execution & Monitoring
    • Oversee execution across design, development, integration, testing, and deployment
    • Track progress against scope, schedule, and budget
    • Deliver status reports, executive dashboards, and performance metrics
    • Ensure alignment with contractual obligations and milestones

    Program & Delivery Leadership
    • Lead cross-functional teams including software, infrastructure, data, QA, and operations
    • Manage dependencies between technical and operational workstreams
    • Ensure operational readiness and successful go-live

    Agile & Tools-Based Delivery
    • Apply Agile, Waterfall, and hybrid methodologies
    • Utilize MS Project, JIRA, and Confluence
    • Manage backlog, sprint execution, and release cycles

    Risk & Issue Management
    • Maintain risk and issue logs and mitigation strategies
    • Escalate critical issues and manage resolution
    • Oversee change control and impact assessments

    Stakeholder Management
    • Serve as primary client contact and escalation point
    • Develop communication plans and provide updates to stakeholders
    • Ensure alignment of roles, responsibilities, and expectations

    Contract, Budget & Financial Management
    • Support contract negotiation and administration
    • Manage budgets, forecasts, and financial controls
    • Ensure compliance with contractual and regulatory requirements

    Resource & Vendor Coordination
    • Manage staffing plans, onboarding, and workload balancing
    • Oversee vendor performance and subcontractors
    • Ensure seamless integration across partners

    Quality Assurance & Compliance
    • Ensure deliverables meet quality standards
    • Support audits and compliance reviews
    • Enforce PMO, security, and regulatory adherence

    KPI, SLA & Operational Performance Management
    • Establish, track, and drive performance against KPIs and SLAs
    • Monitor service levels for customer service and contact center operations
    • Implement corrective actions to improve performance outcomes
    • Ensure alignment between operational metrics and contractual commitments

    Continuous Improvement
    • Drive continuous improvement across delivery processes
    • Apply best practices in program development, implementation, and evaluation

    Required Qualifications
    • Bachelor's degree in relevant field
    • 15+ years of relevant experience
    • 8+ years of experience managing tolling programs
    • Experience in multi-entity, cross-functional delivery environments
    • Experience with public sector or regulated environments preferred
    • Proven ability to manage complex integrated schedules
    • Strong understanding of E-ZPass and interoperability preferred

    Required Knowledge & Skills
    • Strong understanding of Agile, Waterfall, and hybrid methodologies
    • Proficiency in MS Project, JIRA, Confluence, or similar tools
    • Knowledge of software development lifecycle and system integration
    • Experience with budgeting, forecasting, and financial management
    • Strong knowledge of contract negotiation and administration
    • Understanding of contact center operations and customer service delivery models
    • Ability to drive KPI and SLA performance improvements

    Certifications (Preferred)
    • PMP or equivalent
    • Agile certifications (Scrum, SAFe, etc.)
    • ITIL or equivalent

    Key Success Factors
    • Proven ability to deliver complex programs end-to-end
    • Strong leadership and stakeholder management capabilities
    • Ability to manage high-risk, high-visibility projects
    • Experience delivering within FFP environments

    #LI-MC1
    About Us
    About WSP
    WSP USA is the U.S. operating company of WSP, one of the world's leading engineering and professional services firms. Dedicated to serving local communities, we are engineers, planners, technical experts, strategic advisors and construction management professionals. WSP USA designs lasting solutions in the buildings, transportation, energy, water and environment markets. With more than 15,000 employees in over 300 offices across the U.S., we partner with our clients to help communities prosper.
    www.wsp.com
    WSP provides a flexible and agile workplace model while meeting client needs. Employees are also afforded a comprehensive suite of benefits including medical, dental, vision, disability, life, and retirement savings focused on providing health and financial stability throughout the employee's career.
    At WSP, we want to give our employees the challenges they seek to grow their careers and knowledge base. Your daily contributions to your team will be essential in meeting client objectives, goals and challenges. Are you ready to get started?
    WSP USA (and all of its U.S. companies) is an Equal Opportunity Employer Race/Age/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Disability or Protected Veteran Status.
    The selected candidate must be authorized to work in the United States.
    NOTICE TO THIRD PARTY AGENCIES:
    WSP does not accept unsolicited resumes from recruiters, employment agencies, or other staffing services. Unsolicited resumes include any resume or hiring document sent to WSP in the absence of a signed Service Agreement where WSP has expressly requested recruitment/staffing services specific to the position at hand. Any unsolicited resumes, including those submitted to hiring managers or other business leaders, will become the property of WSP and WSP will have the right to hire that candidate without reservation - no fee or other compensation will be owed or paid to the recruiter, employment agency, or other staffing service.

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