Pylon - the agentic support platform purpose-built for B2B. Pylon is the only agentic support ... Work with PMs, designers, and other engineers in a highly collaborative, non-waterfall way
Pylon
30 Pylon Software Engineer 2 Jobs Hiring Near You
Pylon - the agentic support platform purpose-built for B2B. Pylon is the only agentic support ... Work with PMs, designers, and other engineers in a highly collaborative, non-waterfall way
Pylon - the agentic support platform purpose-built for B2B. Pylon is the only agentic support ... Work with PMs, designers, and other engineers in a highly collaborative, non-waterfall way
Pylon - the agentic support platform purpose-built for B2B. Pylon is the only agentic support ... Work with PMs, designers, and other engineers in a highly collaborative, non-waterfall way
Software Engineer, Intern
San Francisco, CA · On-site +1
Pylon - the agentic support platform purpose-built for B2B. Pylon is the only agentic support ... Work with PMs, designers, and other engineers in a highly collaborative, non-waterfall way
Software Engineer, Intern
San Francisco, CA · On-site +1
Pylon - the agentic support platform purpose-built for B2B. Pylon is the only agentic support ... Work with PMs, designers, and other engineers in a highly collaborative, non-waterfall way
Pylon - the agentic support platform purpose-built for B2B. Pylon is the only agentic support ... software with security at the center of it, or you're a strong infra/backend engineer looking to ...
Pylon - the agentic support platform purpose-built for B2B. Pylon is the only agentic support ... software with security at the center of it, or you're a strong infra/backend engineer looking to ...
Pylon - the agentic support platform purpose-built for B2B. Pylon is the only agentic support ... Own developer velocity. Build the CI/CD pipelines and internal tooling that let every engineer here ...
Pylon - the agentic support platform purpose-built for B2B. Pylon is the only agentic support ... Own developer velocity. Build the CI/CD pipelines and internal tooling that let every engineer here ...
Pylon - the agentic support platform purpose-built for B2B. Pylon is the only agentic support ... Work with PMs, designers, and other engineers in a highly collaborative, non-waterfall way
Pylon - the agentic support platform purpose-built for B2B. Pylon is the only agentic support ... Work with PMs, designers, and other engineers in a highly collaborative, non-waterfall way
Infrastructure Engineer, Foundation
San Francisco, CA · On-site
$140K - $220K/yr
About Pylon America's $13T mortgage market is one of the most important financial systems in the ... Two jobs, both critical. We'll be honest: we're scaling fast, and our infrastructure needs to keep ...
Infrastructure Engineer, Foundation
San Francisco, CA · On-site
$140K - $220K/yr
About Pylon America's $13T mortgage market is one of the most important financial systems in the ... Two jobs, both critical. We'll be honest: we're scaling fast, and our infrastructure needs to keep ...
Infrastructure Engineer, Foundation
San Francisco, CA · Remote
$140K - $220K/yr
About Pylon America's $13T mortgage market is one of the most important financial systems in the ... Two jobs, both critical. We'll be honest: we're scaling fast, and our infrastructure needs to keep ...
Quick apply
Infrastructure Engineer, Foundation
San Francisco, CA · Remote
$140K - $220K/yr
About Pylon America's $13T mortgage market is one of the most important financial systems in the ... Two jobs, both critical. We'll be honest: we're scaling fast, and our infrastructure needs to keep ...
Pylon is the only agentic support platform, purpose-built for B2B companies. For leaders scaling AI ... Partner closely with the Customer Success team, Product, and Engineering to design the tooling and ...
Pylon is the only agentic support platform, purpose-built for B2B companies. For leaders scaling AI ... Partner closely with the Customer Success team, Product, and Engineering to design the tooling and ...
Pylon is the only agentic support platform, purpose-built for B2B companies. For leaders scaling AI ... Partner closely with the Customer Success team, Product, and Engineering to design the tooling and ...
Pylon is the only agentic support platform, purpose-built for B2B companies. For leaders scaling AI ... Partner closely with the Customer Success team, Product, and Engineering to design the tooling and ...
Head of Solutions
San Francisco, CA · On-site +1
Pylon is the only agentic support platform, purpose-built for B2B companies. For leaders scaling AI ... Engineering, or Professional Services function at a B2B software company. * Personally ran demos ...
Head of Solutions
San Francisco, CA · On-site +1
Pylon is the only agentic support platform, purpose-built for B2B companies. For leaders scaling AI ... Engineering, or Professional Services function at a B2B software company. * Personally ran demos ...
Pylon is the only agentic support platform, purpose-built for B2B companies. For leaders scaling AI ... Partner closely with the Customer Success team, Product, and Engineering to design the tooling and ...
Pylon is the only agentic support platform, purpose-built for B2B companies. For leaders scaling AI ... Partner closely with the Customer Success team, Product, and Engineering to design the tooling and ...
Pylon is the only agentic support platform, purpose-built for B2B companies. For leaders scaling AI ... Partner closely with the Customer Success team, Product, and Engineering to design the tooling and ...
Pylon is the only agentic support platform, purpose-built for B2B companies. For leaders scaling AI ... Partner closely with the Customer Success team, Product, and Engineering to design the tooling and ...
Senior Agent Product Manager
$149K - $196K/yr
Scalable software approach first, and operational workaround last. A guiding principle at Pylon is ... engineer) * Significant experience building 0-1 enterprise software in regulated industries
Senior Agent Product Manager
$149K - $196K/yr
Scalable software approach first, and operational workaround last. A guiding principle at Pylon is ... engineer) * Significant experience building 0-1 enterprise software in regulated industries
Pylon is the only agentic support platform, purpose-built for B2B companies. For leaders scaling AI ... Partner closely with the Customer Success team, Product, and Engineering to design the tooling and ...
Pylon is the only agentic support platform, purpose-built for B2B companies. For leaders scaling AI ... Partner closely with the Customer Success team, Product, and Engineering to design the tooling and ...
Pylon is the only agentic support platform, purpose-built for B2B companies. For leaders scaling AI ... Partner closely with the Customer Success team, Product, and Engineering to design the tooling and ...
Pylon is the only agentic support platform, purpose-built for B2B companies. For leaders scaling AI ... Partner closely with the Customer Success team, Product, and Engineering to design the tooling and ...
Pylon is the only agentic support platform, purpose-built for B2B companies. For leaders scaling AI ... Partner closely with the Customer Success team, Product, and Engineering to design the tooling and ...
Pylon is the only agentic support platform, purpose-built for B2B companies. For leaders scaling AI ... Partner closely with the Customer Success team, Product, and Engineering to design the tooling and ...
Pylon is the only agentic support platform, purpose-built for B2B companies. For leaders scaling AI ... Partner closely with the Customer Success team, Product, and Engineering to design the tooling and ...
Pylon is the only agentic support platform, purpose-built for B2B companies. For leaders scaling AI ... Partner closely with the Customer Success team, Product, and Engineering to design the tooling and ...
Pylon is the only agentic support platform, purpose-built for B2B companies. For leaders scaling AI ... Partner closely with the Customer Success team, Product, and Engineering to design the tooling and ...
Pylon is the only agentic support platform, purpose-built for B2B companies. For leaders scaling AI ... Partner closely with the Customer Success team, Product, and Engineering to design the tooling and ...
Pylon Scaled Customer Success Manager Pylon is the all-in-one B2B post-sales platform powered by ... Partner closely with the Customer Success team, Product, and Engineering to design the tooling and ...
Pylon Scaled Customer Success Manager Pylon is the all-in-one B2B post-sales platform powered by ... Partner closely with the Customer Success team, Product, and Engineering to design the tooling and ...
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Full-time
PTO
Posted 9 days ago
Job description
Pylon - the agentic support platform purpose-built for B2B.
More about Pylon
Pylon is the only agentic support platform, purpose-built for B2B companies. For leaders scaling AI-native support teams, Pylon lets humans and agents collaborate on customer work - investigating, resolving, and acting on every signal across every channel that matters.
Unlike platforms built before the AI era, Pylon enriches every interaction with deep account-level context, automates the low impact customer work, and surfaces answers before your team even has to ask. The result: faster responses, happier customers, and a system that continuously improves itself.
We're backed by a16z, BCV, General Catalyst, and Y Combinator. More than 1,500 companies including Linear, Cognition (makers of Devin), Modal Labs, and Incident.io run their support and customer success workflows on Pylon. We're also featured on the Enterprise Tech 30 List.
What You'll DoBuild features so our customers in post-Sales roles (Customer Support & Customer Success) run their operations more efficiently by leveraging AI
Build prototypes, work independently, iterate quickly, and ship fast
Build the platforms that power Pylon's AI features - prompt executions, search infra, and more!
Improve LLM observability - AI evals (online and offline), scorers, and set up Pylon's AI for the next wave of scaling
Have high autonomy, own things end to end, and project manage your own work
Work with PMs, designers, and other engineers in a highly collaborative, non-waterfall way
Collaborate with a strong technical team of senior engineers from places like Samsara, Affinity, Airbnb, and Meta
You have 3+ years building product features and a demonstration of strong full-stack fundamentals
You highly leverage AI for software development and can juggle multiple workstreams at the same time.
You've worked at startups previously and navigated ambiguous environments.
You have a strong product sense and are able to quickly translate customer requirements into technical decisions in our codebase.
You have a growth mindset, want to constantly improve, and want to receive feedback.
You're in SF or you're willing to relocate, you love working in-person, and you're serious about joining us to build a culture we will all love
(Bonus) You have experience with our tech stack (React, Golang, GraphQL, and AWS).
(Bonus) You have experience with building agentic products in production.
Commuter benefits
Parental leave
14 company holidays + unlimited PTO
Annual offsite
Lunch, dinner, and snacks at the office
Fitness stipend
More about Pylon
Funding: Series B led by a16z and BCV ($51M total raised)
Founders: Advith Chelikani, Robert Eng, and Marty Kausas
Team: Currently 100+ and growing!
Additional Job details
The base salary range for this position is $180k - $280k annually.
Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work at Pylon. This role is eligible for stock options, as well as a comprehensive benefits package.